Customer Service Center

USPS First-Class Mail: Flat Rate of $4.95. Available for very lightweight packages (several ounces) and may not be available if your total order weight exceeds 1 lb.

USPS Priority Mail: A FLAT rate of $8.95. You can also add signature confirmation for an additional fee.

You'll receive an email from us when your order has shipped, which will include tracking information. You can also visit our Track My Order page.

If you can't locate your "Order Shipped" email, please email us at support@hwestationery.com, and we'll be happy to help!

Yes! We offer upgrades to USPS Priority Express, DHL Express or UPS Premium Services.

Orders typically ship out by the following business day. This all depends on order volume, and the time of day the order was placed.

Yes! We ship to most countries worldwide. Unfortunately, we do NOT offer shipping to the following countries at this time:

Afghanistan, Belarus, Brazil, Cote d'Ivoire, Iran, North Korea, Liberia, Myanmar, Nigeria, Russia, Sudan, Syria, Ukraine, & Zimbabwe.

Countries may be added, or removed from this list based on changes to carrier availability and financial regulations.